At Elite Interiors and Designers, we are committed to ensuring your complete satisfaction with our services and products. Please review our refund policy below to understand the conditions and processes related to refunds.

1. Scope of Policy

This refund policy applies to all services and products purchased from Elite Interiors and Designers. By engaging our services or purchasing our products, you agree to the terms set forth in this policy.

2. Eligibility for Refunds

Refunds may be granted under the following conditions:

• Defective or Damaged Products: If the product you receive is defective or damaged, you may be eligible for a refund or replacement. Please contact us within 7 days of receiving the product.
• Service Dissatisfaction: If you are not satisfied with our interior design services, please notify us within 30 days of project completion. We will review your concerns and determine if a partial or full refund is warranted.
• Cancellations: If you need to cancel a service, please inform us at least 48 hours in advance. Cancellations made within this period may be eligible for a full or partial refund, depending on the stage of the project.

3. Process for Refunds

To initiate a refund, please follow these steps:

1. Contact Us: Reach out to our customer service team at +91 7349397999 or email us at kiran@eliteinteriordesigners.com with your order details and reason for the refund request.
2. Review: Our team will review your request and may ask for additional information or evidence, such as photographs of defective products or a detailed description of service issues.
3. Approval: If your refund request is approved, we will process the refund within 14 business days. Refunds will be issued through the original payment method or as store credit, based on your preference.

4. Non-Refundable Items

Certain items and services are non-refundable, including:

• Custom-made furniture and décor items.
• Services that have been fully completed and accepted by the client.
• Products that have been used, altered, or damaged after delivery.

5. Shipping Costs

Shipping costs are non-refundable, except in cases where the product is defective or damaged. If you receive a refund, the cost of return shipping will be deducted from your refund unless otherwise agreed.

6. Changes to This Policy

Elite Interiors and Designers reserves the right to update or change this refund policy at any time. Any changes will be posted on our website, and it is your responsibility to review the policy periodically.

For any questions or concerns about our refund policy, please contact us at:

Phone: +91 7349397999
Email: kiran@eliteinteriordesigners.com

Thank you for choosing Elite Interiors and Designers. We value your business and are committed to providing the highest quality of service and products.